Testimonials

Here are just a few of the testimonials Total Residential Roofing Inc. has received from satisfied customers. We are proud to have earned our reputation for superior roofing workmanship and service.

We would be happy to send you a list of references, just e-mail us at info@totalroofing.com or call us at
(214) 379-1950 and we will send you our list.

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Dear Scott, Sometimes people will be gathered at some social function and decide to play the "Ain't it awful", game. You know where one person decides to tell a horror story about a bad experience with a contractor or vendor. Soon Everyone is joining in to try to top the other persons' story. I always lose because of you.

Scott, the wonderful service we have received from you for more than ten years prompts me to tell them about the very positive benefits we have had when dealing with you, Steve and your associates. This last work completed a few weeks ago was, as always, excellent, timely and appreciated. What makes it even better is that we have your special personal attention before, during and after completion of the work.

We have never had better service from any organization than we have had from Total Roofing. If you ever have a prospective customer that wishes to speak to someone you have done work for please do not hesitate to have them call us. We will be more than happy to refer your firm to them.

All very best wishes for your continued success, Lyle and Marilyn Paul

Testimonials Page 2

Dear Steve,
I just wanted to take a moment to thank you and your crew for a job well done re-roofing my house. Also, the crew that did the work should be commended. They arrived and got the job done very efficiently and quickly. I have to tell you, the new roof looks very good.
Again, thank you.
Respectfully,
Michael J. Medlin

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Dear Steve,
This letter is in reference to the wonderful service we received from Total Residential Roofing Inc.. Starting from Gene, who came to give us an estimate, he was very courteous, professionalism and knowledgeable. Fadel and his crew, who came to put on the roof were well-trained, and did an excellent job. When we encountered some problems, you, Gene and the others showed us that you care about your clients, and promptly resolved that problem. We are very pleased and satisfied with your company and highly recommended your roofing company to others. Let it be known that a good honest company exists, and that they take good care of their customer.
Merry Christmas to you and your staff, and a happy prosperous New Year and years to come. May God bless you and your staff.
Sincerely yours,
Su Wahawisan

Testimonials Page 3

Dear Steve,
I was pleased to receive your letter offering me an opportunity to recommend your services to any friends who might have needs for the work your company does. I am more than willing to recommend you to any of my friends or anyone you would like to have call me for a reference.

Steve, the determination and the consideration you and Scott showed us in resolving our roofing problem restored my faith in the fact that caring and honest business organizations still do exist. Even though our project proved more difficult than first assumed and the cost for completing it was going to be more than you were charging me you and Scott stuck by your original bid, worked diligently (and creatively) to provide us with the best solution. I am not confident many organizations would have performed like TOTAL RESIDENTIAL ROOFING did for us.

All good wishes to you and your company for continued success in all your undertakings. The care and personal attention you give your customers should assure it.
Sincerely,
Lyle R. Paul, Dallas, Texas

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Dear Steve,
Thank you for sticking with us on this problem. We appreciate it more than you know. You're probably one in a million in your business.
If you ever need a reference, I would be more than willing.
Sincerely,
J.D. Harris, Jr.

Testimonials Page 4

Dear Mr. Kemper,
When our office needed to be reroofed in accordance with the City of Plano guidelines, we took on a research project. The resultant analysis showed that you were the best company to take on the job. We were pleased with the quality of material and labor that was put into the job. It provided credibility to our analysis.

The professionalism of you and your people led me to investigate the noises coming out of my attic in my personal home. I found that one major beam had been installed without adequate support and it had three cracks in various places along its length. Calling upon your expertise to find out what was wrong. You showed me.

The damage to a number of roof supports became electrifying when you removed part of the roof. Considerable damage came to light. Again your work, in my eyes, was truly professional.

After completion of the work, I had an architect come look at the job you had done. He was quite pleased. Based upon what you have accomplished for me, I would recommend you to any and all that want a reasonably priced professional job done.

Sincerely,
William L. Roberts
Burchett & Roberts Appraisers, Plano, Texas

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Testimonials Page 5

In December of 2003 we had Total Roofing install a Class 4 composite shingle roof on our home in Carrollton. We wanted to install a roof that would last and it was important to choose the right company and roof material. It has been over seven years now and the material and workmanship has weathered all of the various storms and heat of Texas. We have had no issues and the roof still looks brand new. The work was done on time and per specifications. We have been delighted with our choice for our roof and Total Roofing.

Greg in Carrollton

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Total Roofing did a great job removing and replacing my roof in a very timely manner with no inconvenience to me or my family. The service was performed in a professional manner at a fair price.

Doug Andrews

Testimonials Page 6

"I have known hundreds of owner- operators of small companies. Many of those are tradesman in North Texas. You don't know what you get until there's a problem. Sometimes, that problem involves somebody paying for something they didn't plan on. In roofing and other trades that means it's usually the customer who is coming out of pocket for something unexpected. With Total it was them that stepped up and paid for the unexpected. That's how I measure a man or a company, by how they act when something goes wrong. Total is a company of men & women of integrity. I'm not sure what would be more important to most, but that's what matters to me. Anyone can quote you the lowest price, but we all know what happens to that low price somewhere into the job. Respectable companies care about what you'll say about them ten years later".

Total did my entire roof nearly ten years ago. They dealt with bumps along the way. They handled everything with the insurance company and I wouldn't hesitate for a second to recommend them to anyone. Come over and look at their work if you like and ask me about their associate, Scott Wilmans. I'll shoot straight with you and will be surprised if you go elsewhere.

Sincerely,
James Rooney
Owner/President
Fox Financial Management
FOXfmc.com